E-learning Quality Assurance Practices and Benchmarks in Higher Education
Abstract: Online education programs have been growing rapidly. While it is somehow difficult to specifically quantify quality, many recommendations have been suggested to specify and demonstrate quality of online education touching on common areas of program enhancement and administration. To design a model for quality system of e-learning we need to identify the measurable indicators that are required to form a model. Therefore, in this study we review the literature and make comparisons between existing recommendations and practices to assist institutions that offer online education. The outcome of this study is to identify the indicators for online programs quality differ between institutions. In this way, we hope to help the assessment and development a model for the overall quality of online education programs. The result of indicate comparisons of Quality Scorecarded model possesses relevant features for enabling decisions geared towards quality online education.