User-centered Design of A PHR Mobile Application

ID: 36256 Type: Full Paper: Systems & Resources
  1. Zihang Shao and Yuyin Sun, Indiana University Bloomington, United States

Friday, June 29 10:00-10:30 AM Location: Mount Princeton View on map

Presider: John Jackson, University of Virginia School of Medicine, United States

Abstract: This project aims to redesign the current Personal Health Record (PHR) system at a Midwest university. The report described the user-centered design process of a PHR mobile application-iHealth, including evaluation of the current PHR system, establishment of requirements, prototyping, evaluation and prototype redesign. Based on data collected from one semi-structured interview and an online questionnaire, we identified the need of designing a PHR mobile application, and established a set of requirements based on users’ needs, including five functional and four non-functional requirements. In consideration of the requirements, we created paper-based and web-based prototypes of iHealth, which consists of six sections: Login, Profile, Mail Box, Group, Files, and Settings. Finally, we conducted heuristic evaluation from seven perspectives, and collected users’ feedback using an online questionnaire. Based on the constructive feedback we got from users, we redesigned the prototype by adding four functions: Pharmacy Locator, Doctor Review, Reminder, and Help.


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