Share Paper: A Flexible, Scalable, Cloud-Based Solution for Innovative Training Needs at Yammer

  1. Randhir Vieira, Mindflash, United States
  2. Allison Michels, Yammer (acquired by Microsoft), United States
Wednesday, October 23 4:00-4:30 PM Versailles 1

Abstract: When a young, innovative company is growing by leaps and bounds, they need to get new employees and customers up to speed quickly on their products and services. That’s the position Yammer (now owned by Microsoft) was in after it launched in 2008. Yammer needed a training and certification program that was flexible and scalable enough to adapt to the company's changing business needs. Mindflash provided a cloud-based program that allowed Yammer to create new training courses in minutes, and provided feedback tools that allowed Yammer to adjust its questionnaires on the fly. The company -- which just increased sales ...