Asking Students What They Think: Student User Experience (UX) Research Studies to Inform Online Course Design

ID: 49792 Type: Best Practices Session
  1. Ronda Reid, Andrea Gregg, Vicki Williams, and Amy Garbrick, Penn State University, United States

Monday, November 14 11:15-11:35 AM Location: Banneker View on map

No presider for this session.

Abstract: User experience (UX) testing denotes evaluating a service or product by testing it with representative users. Such testing is commonplace in the online world generally, but not as common with online learning specifically. Testing online course design and preferences with students—representative users of online education services—has the potential to minimize learning barriers which may result from design problems or non-intuitive learning designs, help the student learning experience, and improve online learning overall. We explore two user based research efforts: a user survey to measure online course design preferences and a think-aloud, task-based testing in a fully developed online course to gather data and feedback on user experience in online course design. Both studies took place with current, online students attending a Large R-1 Mid Atlantic University.

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