Abstract: A serendipitous turning point in education may be in the outcomes of online collaborative work as it is social, dynamic, and multidimensional. Virtual classrooms and discussion forums are collaborative tools on Course Management Systems used in Higher Education. Akhras holds that for graduate-level students a collaborative process of knowledge-building ought to be integrated into their traditional program through Virtual Classrooms and/or Discussion Forums. The purpose is to assess whether performance improved when graduate students developed their assignment using collaborative learning tools. Two critical components were addressed: (a) collaborative performance on-line and (b) student-teacher interaction. Case assessment was conducted. Implications and recommendations were made.