Differences in Help Seeking Strategies Used By Online vs. Face-to-Face Instructed Pre-service Teachers
Abstract: This study identified the help seeking strategies used by students within a university course designed to teach pre-service teachers educational technology, and whether those strategies were influenced by the format of the course (i.e., face-to-face computer lab vs. online). Data was extracted from surveys of over 1,500 students who had taken the educational technology methods course during one of nineteen semesters at a Midwestern university. The results found that most students will solve a technology problem on their own, using various help seeking strategies, and in doing so feel more technology competent and confident. Consequently, educators in teacher preparation programs need to offer opportunities for students to solve problem, giving them the time to find solutions on their own, while assuring them that the instructor is available for assistance, and then as needed, encourage students to ask their peers.
Presider: Olfat Fodah, KSU