Piloting a QM-Inspired Quality Assurance Process for All Online Course Offerings at a Mid-sized University

ID: 53850 Type: Full Paper
  1. Savilla Banister, Rachel Vannatta, and Cindy Ross, Bowling Green State University, United States

Tuesday, March 19 2:15-2:45 PM Location: Wilshire A View on map

Presider: Savilla Banister, Bowling Green State University, United States

Abstract: This paper shares the far-reaching impact a Quality Matters(QM) Consortium relationship can have on a large university campus. With more than 300 online courses offered in any given semester, finding a way to manage quality assurance is a daunting task. Faculty collective bargaining agreements can restrict what access an institution has to review faculty courses, so the university worked collaboratively with the faculty union to reach an agreement of minimally invasive online course review. Leveraging the expertise of faculty who had participated in the QM rubric workshops and the access to QM support that a statewide consortium provides, a pilot initiative was developed to review the online courses using a checksheet, based on online teaching best practices and QM key themes. Certainly this initiative requires a good deal of time and effort, but the process is yielding data supporting the quality of online courses and stimulating broader interest in QM resources.

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